F.A.Q

WHAT IS PRE-ORDER?     

AN ITEM(S) IS NOT IN-STOCK/AVAILABLE BUT WILL BE IN STOCK IN CERTAIN TIME FRAME. PRE-ORDERS COULD TAKE UP TO 1-4 WEEKS DUE TO IT BEING SHIPPED FROM CHINA AND SHIPPED INTO OUR FACULTY. ONCE THE ITEM(S) HAS ARRIVED TO OUR FACULTY IT WILL BE SHIPPED WITH 1-2 BUSINESS DAYS. YOU WILL RECEIVE A TRACKING NUMBER TO TRACK YOUR PACKAGE AND YOU WILL BE NOTIFIED WHEN YOUR ITEM HAS BEEN SHIPPED.



WHY HAVEN’T I STILL RECEIVED MY ORDER?                                               

DUE TO THE SHIPPING POLICY IT TAKES TIME TO PROCESS AN ORDER(1 WEEK).  KEEP IN MIND YOU'RE NOT THE ONLY PERSON THAT HAS ORDERED AND THERE IS ORDERS IN FRONT OF YOUR'S!! IT TAKES TIME TO MAKE SURE YOUR ORDER HAS THE BEST QUALITY BEFORE YOU RECEIVE IT!



ARE THE ITEMS TESTED?

ITEMS ARE TESTED BEFORE THEY ARE SOLD, TO  MAKE SURE WE HAVE THE BEST QUALITY WE ALWAYS DO A RERUN OVER THE PRODUCT TO MAKE SURE WE HAVE NO MESS UPS AND YOU HAVE THE BEST EXPERIENCE WITH YOUR ITEM(S) AND OUR COMPANY .