To ensure that your package is delivered and you receive shipment within the time frame we advertise, please make sure your address is correct upon entering at checkout. If you live in a building or apartment please add your building and/or apartment number. We do not take responsibility for the incorrect information! If the package is returned non-deliverable we will issue a store credit in the form for the net price of your item(s) minus the shipping charge.
Orders Take 1 week payment processing and 1-4week shipping which is stated on our policy page ,description of items and social media. Please be aware of the rate you choose at check out will be the rate after your order is done processing .
If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier (typically USPS) to address the issue directly with them. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
When your order has been shipped, you will receive an email with tracking information. If you have not received an email or SMS text message about your order shipping then it has not shipped. Estimated processing and shipping times are displayed below:
We currently only offer Standard shipping.
Standard shipping has a estimate processing time of 1-10 business days depending on the items availability and stock. Shipping itself is typically between 2-5 days.
Please note, that if your order includes multiple items and one (or more) of the items are out of stock, we will ship the items that are available first and will wait to ship the remaining items or issue you store credit if the wait time is too long.
If your order has exceeded the estimated processing and shipping times, please email BILLI0NAIIRE1@gmail.com stating the issue with the full name on the order as well as the order number.